Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Kudzi's Cookie Corner. We are committed to delivering your freshly baked treats safely and efficiently.

Order Processing

All cookies, brownies, and cinnamon rolls are baked fresh in small batches. Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas

We currently deliver within South Africa. Delivery availability may vary depending on your location.

If we are unable to deliver to your area, we will contact you to discuss alternative arrangements or provide a refund.

Delivery Timeframes

Estimated delivery times are:

Major cities: 2–5 business days
Regional and outlying areas: 3–7 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available.

Delivery Information

Please ensure that the delivery address and contact details provided are accurate and complete.

Kudzi's Cookie Corner cannot be held responsible for delays or failed deliveries resulting from incorrect information supplied by the customer.

Freshness & Packaging

We take great care in packaging our baked goods to help maintain freshness and quality during transit. For the best experience, we recommend enjoying your treats soon after delivery.

Delays

While we strive to meet all estimated delivery dates, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.